Paul Ebiya
a month ago
I’ve been visiting dealerships around the Melbourne area for about a week, and I’ve experienced both good and bad customer service. Mike Erdman Nissan was, without a doubt, the best dealership experience I had. I originally stopped by while my buddy was purchasing a Tundra next door. While he was finishing up, I submitted an inquiry at Nissan and was almost immediately contacted by Atina Puranda. Very nice lady, she offered to walk over and bring me to the dealership to look at the vehicles I was interested in, but I told her I’d stop by once we were finished. I ended up arriving about 35 minutes before closing. I knew I wanted a Nissan Armada, but the only ones on the lot weren’t the trim level I was looking for. Atina introduced me to Sales Manager Jimmy Christian, and within five minutes he had me working a deal on the exact Armada and trim I wanted while also beating every quote I’d received from other dealerships throughout the week. The only catch was that I had to come back the next day because they needed to pick the vehicle up from another dealer. Jimmy called me the next day to let me know that when they went to pick up the vehicle, it wasn’t in the condition they had been promised. Instead of trying to convince me to settle, Jimmy and his team immediately went to work locating another one elsewhere in the state. They found one, arranged to have it transported, and had it delivered to the dealership that same day. The vehicle arrived just before closing, and once I was able to see it in person and take it for a test drive, I finished everything with Finance Manager Jamie Fischer. Jamie was a pleasure to work with. He made the financing process simple, answered all of my questions, and never made me feel pressured into purchasing warranties. I decided to purchase the extended warranty because, with all the technology in the new Armada, it made sense to me. I can see why he has an Employee of the Year plaque in his office. Overall, I couldn’t be happier with my experience. The dealership is clean, professional, and everyone I worked with genuinely cared about making the process as smooth and efficient as possible. More importantly, they were honest when the first vehicle didn’t meet expectations and went above and beyond to make it right instead of taking the easy way out. 11/10—I’d absolutely recommend Mike Erdman Nissan to anyone looking for a new vehicle and if you can work with Atina, Jimmy, & Jamie.
Hugh Bet
a month ago
5 Stars for Christopher in sales for a wonderful and Happy experience buying our new Nissan. (How often can you say that when buying a car!!!) Seriously top notch. Jamie in the Finance office was absolutely wonderful, very informative, not pushing papers quickly, very honest and professional. Jonathan the sales Manager was super aggresive with his numbers, very much appreciated his willingness to meet our budget, again very honest and upfront with everything. Christopher, Jamie & Jonathan, best car buying experince we have had! These guys are upfront and honest, buy here if you thinking Nissan!
Lisette Aponte
a month ago
I came in to get a oil change and Cristy was an amazing sales person she made me feel so welcomed.i drove out with a New Pathfinder which is the car I really wanted plus kept my older Rogue they really treat you like family here come on in and get your new ride &Mike Ermand of Nissan
Ryan 321
a week ago
Christopher Compton and Eric Nicks were amazing to work with, as well as the service department and finance. Have free car washes for life!!
Michael Annis
a month ago
Always a pleasant experience at Mike Erdman. The facility, amenities and staff are all top notch. Thank you to Mike Farrell, Christopher Compton, and Charlie Hodge!
Angel Vasquez
a month ago
It was a wonderful experience I love every body in the place they all did a very good job with me I will tell all my friends and family about mike Erman Nissan Angel and Emmet we're excland
Rene Rains
a month ago
Chistopher Compton was amazing! All the team worked so hard for me! Thanks!
Kamryn Draves
a month ago
John and Christopher did amazing with helping out with all the car needs and information
L S
a month ago
Salesperson Atina was wonderful from start to finish. All other personnel very friendly and easy to work with for a solid deal!!
Brenda Robinson
a month ago
Big shout out to Kailynn Estes and her amazing team. Love my new sentra....love it soooooooo much! Great experience!! THANK YOU!!!
Faz Jenkins
a month ago
Just bought a 26 Z from Mike Erdman Nissan. Our salesman was Christopher. Very appreciative of Christopher and his kindness and at all times his willingness to make sure we were comfortable and took his time with every part of the deal. It never felt like an "old school car deal", everything was upfront and they were willing to negotiate without any negativity and we arrived at a deal my wife and I were happy with. We would 100 percent do business with Mike Erdman Nissan and especially with Christoper again! Also , thank you to Jonathan (Sales Manager), Jaime (Finance) and Andrew, everyone is top caliber.
BIG RC
a month ago
Go see Christopher Compton in sales and make sure you work with Jonathan the sales manager to get that right deal. Thank you for a enjoyable purchase of my 2026 Z Sport. I have waited a decade to treat myself to a "toy" car. I am so happy I made the purchase with Mike Erdman Nissan. I got a very aggresive price and payment. Dont go anywhere else, THIS IS THE PLACE! I will be returning and will recommend freinds and family. Loyal Customer here!
Valerie preacher
4 days ago
Came in for an oil change and walked out with a new car! As I was waiting for my service Demarcus kindly introduced himself and had mentioned that they were running a deal with new Rogues. I currently had a rogue I was still making payments on and I didn’t have much interest trading in as I assumed my monthly payments would be out of my budget if I did. Demarcus was very determined to find me a new car that I could get within my budget. Himself and the team at Mike erdman went above and beyond and somehow I have a brand new 2026 Rogue! Highly recommend Demarcus as he was very transparent and prioritizes your needs and wants in getting a new car. 😊
Cynthia Hilbert
4 days ago
Christy and Eric did great. Thank you for such a great deal and customer service
Lineva Mccullough
2 weeks ago
I had an outstanding experience purchasing my vehicle and couldn't be happier with the service I received. Chris Compton, my sales consultant, was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. He made the entire process smooth and enjoyable. Jonathan Reese, the sales manager, went above and beyond to ensure I received a great deal and made sure everything came together seamlessly. His professionalism and commitment to customer satisfaction were evident throughout the process. Emmit Gaube, the business manager, made the financing and paperwork quick, easy, and stress-free. He took the time to explain everything clearly and made sure I was comfortable with every step. The entire team provided exceptional customer service from start to finish. If you're looking for a dealership that values honesty, professionalism, and customer satisfaction, I highly recommend working with Chris Compton, Jonathan Reese, and Emmit Gaube. Thank you all for making this such a great car-buying experience!
steve mackhanlall
4 weeks ago
Jimmy, Eric and Atina see wonderful people. They treated me like family as soon as I walked in. I didn’t plan no buying a car but with the hospitality and the great Deal they made me it was hard to say no. I will always do business here
Judy Nigro
Edited a month ago
If you bring your Nissan in for a recall, expect to wait 2-3 hours. It’s 11:20 and my appointment was 9:00am. I must edit this review. Dropped our vehicle off Saturday 9am for a recall, it’s now Sunday evening and still no car! On the up side they did give us a courtesy car. Thank goodness! Best not be charged for the courtesy car! Haven’t been given any clu when we get our car back.
Lexi Finn
Edited a month ago
Had a great experience at Mike erdman! My sales guy Christopher Compton was absolutely great !!
Martin Jennings
Edited a week ago
Amazing facility and great friendly staff! Not the horror stories you see online about dealers! Highly recommend!!!! Emmitt and Emily were absolute gems!!!!
Gale Allen
Edited 2 months ago
My experience yesterday at mike Erdman, my salesman Chris Compton was amazing, not only did he help me get a new vehicle because, I was in a rental the old vehicle was in the shop. I left my softball equipment in the back of the rental vehicle I did not realize until I left the dealership. On discovery I immediately called Chris, not only did he help me with my situation with my vehicle, Chris went out of his way to call the customer who rented the same vehicle I used. The rental dept. did not check the vehicle after I dropped it off which is common sense before you rent to the new renter. Thanks to Chris he not only got a hold of the renter of the vehicle he waited with us until they came and brought my equipment. That was also kind of the person who rented the vehicle they went out of there way for me as well,.not only has Chris sold me 8 vehicles I have the upmost respect and trust in this person he should be exemplified for a job well done. Thank you Chris!
